The world’s leading companies start with Watlow. Watlow®, a privately-owned company, is the industry leader in the design, manufacture and integration of complete thermal systems including electric heaters, temperature sensors, temperature controllers, power controllers and supporting software. At Watlow, we are constantly driven to do more to help our customers. We take on big technical challenges. We are committed to projects that help our fellow human beings and we strive to learn more. From single components to high performance systems, we bring our thermal expertise to numerous applications, including semiconductor processing, energy processes, diesel, foodservice equipment, life sciences and others.
The Senior Quality Engineer position, located at the Advanced Technology Center in St. Louis, MO, is responsible for ensuring our products meet or exceed customer requirements. This critical customer interfacing role is responsible for timely responses to ensure zero impact to our key customers.
Be the single point of contact for key customers
Utilize various Six Sigma tools to manage cross-functional teams from initial investigation, to identifying a solution, through end resolution
Maintain focus on customer needs by providing timely feedback through consistent communication while driving improvements and corrective actions
Develop and communicate corrective action plans and procedures
Manage multiple projects of varying size, scope, and complexity
Watlow is an Equal Employment Opportunity Employer including Protected Veterans and Individuals with disabilities
Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or related field
Minimum 5 years of experience in a customer interfacing quality engineer or related position
Additional success factors:
Experience working with suppliers to drive corrective actions
Working knowledge of regulatory requirements
Internal Number: 706
Watlow is the largest custom designer and manufacturer of industrial electric heaters, sensors and controllers; with offices and manufacturing facilities around the world.Watlow brings its thermal expertise to numerous applications, including semiconductor processing, energy processes, diesel, foodservice equipment, life sciences and others.