SUMMARY: AC Transit is actively recruiting for the position of Senior Scheduling Analyst. Under general supervision, this position prepares the operating schedules of the District's public transportation vehicles and operator assignments. This is an excellent opportunity to work at one of the largest bus agencies in California. In addition to working with some of the best in the business, AC Transit also has an outstanding benefits package that includes pension, medical, dental and vision coverage, flexible spending and 457 savings plan.
REPRESENTATIVE FUNCTIONS: REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:
Analyzes data illustrating passenger riding habits, traffic conditions, vehicle running time, union contract provisions, and other circumstances affecting the operation of public transportation vehicles.
Uses District computerized scheduling software to prepare schedules based on automatic vehicle location (AVL) data imported into Hastus-ATP analytic run time module; determines running time and proper headway by time of day.
Prepares operating schedules for the District's public transportation vehicles by defining trips made, connection or transfer points, departure, intermediate points, and arrival times, and develops the blocks for assigned routes.
Performs ride checks on board transit revenue vehicles; tabulates the number of passengers boarding and alighting, records estimated times of arrival and departure at scheduled stops, and bus stop pass-bys.
Prepares school service calendar and associated paddles and reports, acts as primary coordinator with the service planner responsible for the school service levels; coordinates with Divisions on school service related issues.
Estimates and records approximate bus speed by observing vehicle movement through traffic, and submits data for scheduling modifications.
Performs Point Checks, and checks on-time performance by counting and recording bus arrival and departure times at pre-specified time points.
Reports delays due to weather, traffic, road conditions, wheelchair boardings, and other occurrences; and logs explanations for schedule setbacks.
Reports equipment failures, such as malfunctioning headsigns, wheelchair lifts, fare boxes, and transfer machines; to indicate sources of schedule delay, and to inform the Transportation department.
Analyzes passenger check data and determines number of trips necessary to carry passenger loads as per the established load factor.
Evaluates passenger complaints.
Provides work direction to Schedule Analysts when requested by the Department Manager.
Distributes District surveys to transit users; and interviews passengers regarding origin and destination points to provide data for proposed routes or schedule revision.
Performs related duties as required.
MINIMUM QUALIFICATIONS: Education: Equivalent to completion of an Associate's degree from an accredited college or university with an emphasis in computer science, geographic information systems (GIS), logistics and/or mathematics.
Experience: Two (2) years of recent and verifiable public transportation bus route scheduling experience in a position comparable to Schedule Analyst. Additional years of relevant education may be substituted for required experience on a year for year basis.
Knowledge Of: The principals of service and scheduling changes; operational checks and computerized scheduling systems; bus scheduling and run-cutting processes; procedures for the development and coordination of complex public transit schedules.
Ability To: Evaluate and review present service; quickly learn and effectively use computerized scheduling systems; exercise initiative and independent judgment within standardized procedures; work effectively in a team setting; speak and write in English clearly and effectively; and establish and maintain effective working relationships with those contacted in the course of work using principles of excellent customer service.
ADDITIONAL INFORMATION: Physical Requirements: Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to conduct on-board checks and field studies in outdoor settings under all seasonal weather conditions.
THIS POSITION IS A UNION POSITION, REPRESENTED BY ATU
The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.
Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.
ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.
The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.