Reports to: Quality Manager
Department: Quality

Description: The Quality Assistant assists in maintaining the quality management system for the Association.

Essential Responsibilities:
•     Performing all aspects of document control including annual review and implementation to 
ensure the most up?to?date processes are correctly documented and executed.
•    Maintains complaint process by corresponding with all parties involved, and documenting 
complaint status and closure
•    Assist with writing and revising Quality policies and procedures
•    Performing all aspects of internal audits, as assigned
•    Monitoring Corrective Action Requests (CARs)
•    Maintain the Quality Database to ensure Quality records are accurate
•    Creating reports, forms, and graphs in support of quality related activities
•    Other duties as assigned