Description: The Quality Assistant assists in maintaining the quality management system for the Association.
Essential Responsibilities: • Performing all aspects of document control including annual review and implementation to ensure the most up?to?date processes are correctly documented and executed. • Maintains complaint process by corresponding with all parties involved, and documenting complaint status and closure • Assist with writing and revising Quality policies and procedures • Performing all aspects of internal audits, as assigned • Monitoring Corrective Action Requests (CARs) • Maintain the Quality Database to ensure Quality records are accurate • Creating reports, forms, and graphs in support of quality related activities • Other duties as assigned
Qualifications: • Bachelor’s Degree preferred or two years of experience working in quality systems • Strong verbal and written communication skills • Proficient MS Office Suite including Word, Excel, and Access • The Quality Assistant must have or gain an understanding of ISO/IEC 17020, ISO/IEC 17025, ISO/IEC 17065, and SCC Requirements & Guidance.
Behaviors: • Customer Satisfaction and Employee Engagement with fiscal responsibility • Flexibility • Drive for Business Results • Initiative and Decision Making • Communication • Collaboration • Respect for Others • Analyzing and Problem Solving • Leading and Engaging • Passion for Learning
Physical Requirements: • This position works in a standard office environment
Travel Requirements: • None
Telecommuting is allowed.
Additional Salary Information: Non-Exempt
About Water Quality Association (WQA)
The Water Quality Association (WQA) is a not-for-profit association for the residential, commercial, and industrial water treatment industry. WQA represents more than 2,700 member companies around the globe and proudly serves as an educator of water treatment professionals, certifier of water treatment products, public information resource and voice of the water quality improvement industry. We’re continuously seeking top talent to join our team to further enhance our dynamic organization. We offer attractive employee benefits, a flexible work environment and provide new and challenging opportunities for career growth and on-going professional development. We encourage you to explore career possibilities at Water Quality Association.