Evaluates order information and product attributes to develop comprehensive work instructions for successful processing of material. Responsible for accurate assessment and disposition of nonconforming material. Works closely with Production, Sales and Customer Service to facilitate initial processing or salvage operations. Provides assistance and direction with process capability and trouble shooting issues.
Essential Job Duties/Responsibilities
Complete comprehensive documentation packages such as PPAP and test data submissions.
Accurately review and approve quality criteria and finishing requirements of customer materials and material processes.
Perform contract and feasibility reviews through the First Article, Sample and Quotation Systems.
Develop and forward formal customer corrective action reports.
Participate in Customer conference calls and visits when required.
Respond to requests for assistance from Production, Pricing, and Customer Service.
Develop, select and enter process programs and correlating work instructions into the computer system.
Assist in answering sales and customer questions or concerns pertaining to process and finishing requirements.
Assist in troubleshooting process problems as they relate to product quality.
Coordinate and participate in processing, testing and disposition of rework material.
Review documentation and certify outgoing product.
Must be able to work in a fast-paced environment and walk up and down stairs several times per day.
Must be able to occasionally lift parts up to 50 lbs.
50% of a day is spent stationary or on the computer.
50% of a day is spent walking or standing.
Performs other miscellaneous job duties and related functions as needed.
Bachelor’s Degree in Engineering or related field.
Three years of experience and demonstrated organization and decision-making skills.
Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we've delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve mission-critical products' performance and enhance brand value for companies in the healthcare, automotive and industrial markets.