The Field Service Engineer I is an entry position into the world of Water Treatment.  This role is primarily responsible for start-ups, trouble-shooting, process optimization, repairs and training on Culligan Commercial and Industrial water treatment systems.  Work is performed in a wide range of industries from data centers, manufacturing facilities, food & beverage, hospitals, etc. You will become a water expert and use a wide range of technical skills (mechanical, electrical, programming) along with clear communication, a professional demeanor and attention to detail.  This role builds a solid foundation for a long-term career in the water industry, that can lead to other opportunities in Project Management, Application Engineering, Project Engineering, Sales and so on. Travel exceeding 50% may be required for short periods to meet customer needs, including occasional international travel.

Responsibilities:

• Perform system checkouts, assist with system startups, and verify proper equipment operation.
• Troubleshoot and repair electrical, mechanical, and programming issues.
• Train customers on system operation, maintenance, and performance adjustments.
• Conduct water analyses, interpret results, conduct field testing to verify system performance and water quality.
• Complete detailed service reports and documentation accurately and on time.
• Maintain and calibrate test instruments and equipment.
• Support the sales and engineering teams with site assessments and technical insights.
• Maintain a professional, courteous demeanor in all customer interactions.
• Organize and maintain tools, spare parts, and vehicle inventory.
• Respond to emergency service calls, including occasional after-hours or weekend work.
• Comply with company and customer site safety requirements.
• Perform other duties or special projects as assigned.

Requirements:

• Bachelor’s degree in a technical field (Engineering preferred); equivalent experience considered.
• Strong mechanical aptitude required able to learn electrical systems and programming PLC/VFD/HMI devices.
• Will consider all experience levels, including new graduates; willing to train the right candidate.
• Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs.
• Capable of lifting up to 50 lbs unassisted.
• Comfortable working in varying environmental and site conditions.
• Willingness to travel up to 50% or more, including internationally.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Integrity                                             Resourcefulness                                 Customer Focus

Team Player                                      Adaptability                                          Excellence